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How nb999 Handles Your Personal Information

At nb999, your personal information belongs to you. This policy explains exactly what we collect when you open an account, deposit via JazzCash, Easypaisa, or Raast, and use our platform — and what we do, and do not do, with that data.

Account Data ProtectionPayment Privacy: JazzCash, Easypaisa, RaastNo Data Sold to Third PartiesClear Retention PeriodsYour Right to Request Deletion
nb999 How nb999 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

Email Support Send privacy requests — data access, correction, or deletion — to our support address. We aim to acknowledge every request within two business days and resolve it within 30 days.
Live Chat Open the chat widget on any page to speak with the support team directly. For privacy matters, ask to escalate to the data team and your request will be logged and tracked.
Account Settings Some data preferences — such as marketing communications and cookie consent — can be managed directly inside your account settings without contacting support.
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

Account Security

Your account is protected by SSL encryption on every page. Login sessions are monitored for unusual activity, and you can review active sessions and end any of them from your account security tab.

Payment Data Handling

JazzCash, Easypaisa, and Raast transactions are processed by certified payment partners. We retain transaction references for financial record-keeping only; full wallet credentials are never stored on our servers.

Data Retention

Account data is kept for as long as your account is active and for a period after closure as required by applicable law. When retention is no longer required, data is securely deleted or anonymised.

Your Access Rights

You have the right to request a copy of the personal data we hold about you, ask for corrections, or request deletion where no legal obligation requires us to keep it. Contact support to start any of these requests.

Common Questions About Your Privacy

These are the questions we hear most often about how nb999 handles personal data. If your question is not here, reach us via live chat or email and the support team will respond promptly.

We collect the details you enter during registration — name, email, phone number, and date of birth — along with device and session data generated automatically when you access your account.

Your JazzCash, Easypaisa, or Raast payment details are processed by our payment partners, who receive only what is needed to complete the transaction. We do not share payment data with advertisers or unrelated third parties.

Send a data access request via email or through live chat. We will verify your identity and provide a summary of the personal data linked to your account within 30 days.

Yes. You can request account closure and data deletion by contacting support. Some data may be retained for the period required by applicable law before it is permanently removed.

We retain account and transaction records for the period required under local legal and financial obligations. Once that period ends, data is securely deleted or anonymised and no longer used.

We use cookies to maintain your session and remember preferences. You can manage or block cookies through your browser settings at any time; some site features may work differently if cookies are disabled.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.